Shipping Policies

At 1Step, we know that getting your sneakers fast and safe is just as important as the style itself. That’s why we make sure every order is processed quickly and handled with care. Once you place an order, our team works to prepare it within 1–2 business days, and you’ll receive a tracking number so you can follow your package every step of the way.

We offer multiple shipping options to fit your needs. Standard shipping is reliable and affordable, while express shipping gets your kicks to you even faster. Delivery times vary depending on your location, but we always aim to get your sneakers in your hands as quickly as possible.

For our international fans, yes — we ship worldwide. International delivery times and fees may vary, and customs charges may apply depending on your country. We recommend checking local regulations so you know exactly what to expect.

If something goes wrong, don’t worry — we’ve got your back. Lost packages, delays, or any questions about your order, our support team is ready to help. At 1Step, we’re not just selling sneakers, we’re making sure every step of your journey is smooth, stylish, and stress-free.